Contact Us

 

We love hearing from our MoonPie fans, so don’t hesitate to call or email us with questions, comments, stories and more. You can also post on our Facebook page (www.facebook.com/moonpie) and we’ll answer there too.

 

Questions about an online order?

Want to place a merchandise or specialty wholesale order

with MoonPie Direct/Blue Sky by phone? Call or email us at:

Phone: 423.877.0592

Email: moonpiedirect@moonpie.com

 

Need to speak with Chattanooga Bakery corporate? Call or email us at:

Phone: 800.251.3404

Email: consumerinquiry@moonpie.com

Need directions to our office? Click here.

 

 

At this time we cannot offer factory tours, but make sure to visit one of our general stores to see a video tour of our factory!

MoonPie General Store - Chattanooga

429 B Broad street

Chattanooga, TN 37402

423.877.0592

Need directions and hours? Click here.

 

MoonPie General Store - Charleston

48 N. Market Street

Charleston, SC 29401

Phone: 843.724.3525

Need directions? Click here.

 

MoonPie General Store - Pigeon Forge

3127 Parkway

Pigeon Forge, TN 37863

Phone: 865.428.5708

Need directions? Click here.

 

MoonPie General Store - Lynchburg

187 Main Street on the Square

Lynchburg, TN 37352

Phone: 931.759.6920

Need directions? Click here.

 

Privacy Policy

All your information is stored and maintained in a secure database accessible only by you. We use Secure Sockets Layer (SSL) technology for our online transactions. This enables us to encrypt information that you provide to us in a secure and safe manner. We are very aware of concerns regarding use of credit cards over the Internet, and we assure you we are using the latest security techniques and public key cryptography. The system we use encrypts all credit card into an indecipherable form. MOONPIE will not share your information with any other parties. We appreciate your business and respect your privacy.information

Return Policy

Our goal is 100% customer satisfaction. If you are not completely satisfied with your purchase, please contact Customer Service at 423-877-0592 or email us.